We do not believe in inflating product prices to give the illusion of Free Shipping. We offer competitively priced products with accurate, fair shipping fees. The shipping fees we charge come directly from the various vendors (i.e. UPS, USPS). We do not mark up their rates.
Each product on our website has a "usually ships in" timeframe (displayed in the Quick Overview section of the product page). Please be aware that this time frame defines when the item(s) is most likely to leave our warehouse. To calculate the date that you will receive your package, please remember to add the shipping delivery time as well.
Our normal shipping method is USPS. Please provide a complete street address when ordering. We suggest, with the permission of your place of employment, that you have your order shipped directly to you at work. This will ensure safe receipt of your package without any worries (exposure to rain, snow, extreme heat, theft, etc.).
We do reserve the right to use the best means of transportation possible as long as we can meet our committed shipping time frame. This may include UPS, US Priority Mail, US regular mail, or FedEx.
Seed packets normally ship USPS priority mail. For most customers in the US this will allow a 2-3 day delivery from the time of shipment. There are some areas where it may take longer (AK, HI, US-VI). You will receive an email from USPS with your tracking number that will give you the best estimate for delivery. UPS delivery timeframes from New York are typically 2-3 days unless you live west of the Rockies in which case it takes 4-5 days .
UPS guarantees that you will receive your package in two days AFTER it leaves our New York warehouse (within the continental US).
NEXT-DAY AIR Shipments / EXPRESS MAIL:
UPS / USPS guarantees that you will receive your package one day AFTER it leaves our New York warehouse. UPS has until 7 pm to deliver next-day air packages. If you live in AK, HI, PR or US-VI, your package will be shipped via the US Postal Service.
The US Postal Service is used whenever possible for Global Shipments (including Canada). We can ship your package to almost anywhere worldwide! All prices on our website are in US Funds. Our site is set up to quote shipping costs for many countries around the world. If you have a problem with shipping, please let us know.
GLOBAL shipments may also incur duty taxes, customs fees and even brokerage fees. These fees are assessed at the time of delivery to you by your country's Customs Department. We are NOT associated with these fees in any way and are not privy to the pricing structure used to mandate them.